Fewer empty runs, faster dispatching, zero paperwork.

AI CONSULTING FOR TRANSPORT & LOGISTICS (SME)

Fewer empty runs, faster dispatching, zero paperwork.

As a Swiss AI boutique consultancy, we help regional transport companies, SME freight forwarders, and courier fleets automate freight documents, bundle routes intelligently, and relieve dispatchers in day-to-day operations.

YOUR AI ORIENTATION
01FOCUS & APPLICATION AREA

AI means so many things. Which AI do you actually need? What is your specific area of application?

02FROM EXPERIMENT TO ENTERPRISE

We help - from short-term pilot projects and rapid experiments all the way to enterprise solutions.

03DISCOVER THE POSSIBILITIES

Simply streamline daily workflows or transform an entire business unit with autonomous agents? Discover the possibilities with us.

Automated Freight & Customs Docs

Capture delivery notes, CMR waybills, and FOCBS Passar data without manual typing.

Up to 20% Fewer Empty Miles

Smart route and backhaul optimization for higher vehicle utilization and lower fuel/energy costs.

Direct Relief for Dispatchers

Transport orders via email or PDF flow straight into your TMS or ERP (e.g., WinSped, Abacus).

Consulting Offer

Strategy, Governance & Implementation

We combine strategic foresight with industry-specific compliance and technical process implementation.

Level 1: Dispatch & Workflow Audit

“Benefits & Priorities” – Where do dispatchers and drivers lose time today?

We shadow your dispatch and order processing teams on-site and identify which manual steps can be automated immediately.

  • Order & Document Flow Analysis: Review from order intake and route planning to signed Proof of Delivery (POD) and invoicing.
  • Focus on SME Economics: Solutions that deliver immediate savings for fleets of 5 to 60 vehicles – without million-franc IT budgets.
  • Fixed-Price Implementation: Binding project scope with rapid results in ongoing operations.

Level 2: Data Security & Customs Compliance

“Data Privacy & Control” – Swiss FADP & Reliable Data

Customer rates, freight tariffs, and customs documents are business-critical. We ensure secure processes with human final approval.

  • Swiss FADP Compliance: Secure processing of customer, delivery, and telematics data on Swiss or European servers.
  • Human-in-the-Loop for Customs & Hazmat: For customs declarations (FOCBS Passar) and ADR/SDR dangerous goods documents, AI prepares everything while the dispatcher approves with one click.
  • Protection of Your Freight Rates: Your calculations, customer tariffs, and route data never flow into public AI models.

Level 3: Connection to TMS, Telematics & ERP

“The Muscle” – Seamlessly Integrated into Your Existing IT

We dock our AI modules directly onto the software your team already uses every day.

  • TMS & ERP Integration: Interfaces to WinSped, Abacus, CarLo, Opheo, Bexio, and common freight forwarding platforms.
  • Telematics & Scanner Connection: Integration with Webfleet, Trimble, Samsara, or mobile driver apps.
  • Hands-On Training for Dispatch & Office: Compact, practical onboarding right at the workstations of your dispatchers and clerks.

AI Solution Horizons

From Quick Wins to Transformation

Structured implementation steps tailored to your industry value chain.

01
Phase 1: Immediate Relief in the Office & on the Road

Short-Term

Eliminate manual order typing and constant status phone calls – delivering measurable results within weeks.

Automated Order Entry from Emails & PDFs

Incoming transport bookings, loading lists, and shipment notifications are automatically parsed and prepared directly for your TMS.

Proactive Shipment & ETA Updates

Customers receive automated status notifications on estimated arrival times – reducing status calls to your dispatch desk by up to 60%.

Multilingual Driver Communication

Loading instructions, safety rules, and customer notes are automatically translated into the driver's native language on their smartphone.

02
Phase 2: Intelligent Dispatching & Customs Workflows

Medium-Term

Direct connection of telematics, order, and customs data for frictionless operations.

AI-Assisted Route & Time-Slot Planning

Optimal route calculation factoring in truck weight limits, driving and rest time regulations (ARV), customer time windows, and traffic.

Swiss Customs & FOCBS Passar Preparation

Automated extraction of commercial invoices and packing lists, including suggested customs tariff numbers (Tares) for cross-border shipments.

Digital Proof of Delivery (POD) Verification

Delivery receipts photographed by drivers are automatically checked for signatures, completeness, and reservations, then released immediately for invoicing.

03
Phase 3: Predictive Fleet & Margin Management

Long-Term

Sustainable cost advantages through predictive capacity and fleet steering.

Capacity & Freight Volume Forecasting

Early detection of seasonal volume peaks across your key shippers for optimal planning of own fleet and subcontractors.

Predictive Vehicle Maintenance

Analysis of telematics and workshop logs to prevent unplanned roadside breakdowns.

Automated Post-Calculation & LSVA Control

Transparent reconciliation of quoted prices, actual waiting times, Swiss heavy vehicle charges (LSVA), and fuel costs per tour.

Swiss Tech & Data Architecture

Proven AI Modules for Swiss Transport & Logistics SMEs

Lean tools that pay for themselves directly in daily dispatch and back-office operations.

Integrations & Standards:WinSped / CarLoOpacc / AbacusTelematics (Webfleet / Samsara)e-dec / Passar (FOCBS)Digital Waybills (CMR)Warehouse Management (WMS)

Transport Order & CMR Reader

Automatically parses incoming PDF and email bookings from your shippers and transfers them error-free into your TMS.

Customs & Tares Assistant

Extracts all line items from commercial invoices and suggests the matching Swiss customs tariff numbers.

Multilingual Driver Chat Bridge

Translates messages between dispatch and drivers in real time across 25+ languages via text and voice note.

Collaboration

Tailored to Your Needs

Whether a clearly defined project or agile support – you have full cost control.

Project Package

Maximum Planning Certainty

Ideal when the goal and scope are clearly defined. We agree on a fixed outcome at a fixed price. Scope, milestones, and acceptance criteria are bindingly defined before the project starts. Any changes are coordinated with you before implementation.

  • Result GuaranteeWe deliver until the agreed goal is achieved.
  • Budget SecurityYou know exactly what it costs. No surprises.

Expert-on-Demand

Agile Support & Interim

Book our experts flexibly as needed – whether as a strategic advisor for a few hours or as an integral part of your team.

  • Interim-SupportWe work hands-on operationally to bridge bottlenecks.
  • No OverheadFull flexibility without long-term staffing commitments.

Approach

What Are the Next Steps?

Initial Consultation (Free)

We discuss your goals with you and clarify without obligation where AI has the greatest leverage in your company. Together we define the framework for a potential collaboration.

1
2

Deep Dive Audit

We analyze your data and processes to uncover concrete automation potentials. We prioritize the use cases that deliver the highest ROI.

Pilot Phase

Instead of pure theory, we implement a working pilot project in a selected area. This proves measurable value risk-free before larger investments are made.

3

Scaling

We roll out the solution, empower your team through training, and establish Swiss FADP-compliant guidelines for sustainable, secure operation.

FACTS & FIGURES FOR SWISS LOGISTICS

Research and guidance in context

Research can help identify useful applications. It does not replace testing the outcome in your own business.

~20%2024

Share of Empty Runs in Road Freight

According to road freight surveys by the Federal Statistical Office (FSO / BFS), roughly one-fifth of mileage still consists of empty runs – intelligent route and backhaul planning directly reduces this share.

100%2024

Digitalization of Swiss Customs (Passar)

Through the DaziT program and the Passar goods traffic system, the Federal Office for Customs and Border Security (FOCBS / BAZG) is transitioning border clearance entirely to structured digital data flows.

Consulting FAQ

Answers for Decision-Makers

01

From what fleet size does AI pay off in the transport sector?

  • For automated order entry, spot quote calculation, and document verification, AI pays off starting from just 5 to 10 vehicles or a small forwarding desk, as it immediately saves expensive office and dispatching time.
02

Do our dispatchers have to learn a whole new software system?

  • No. We integrate AI assistants so they work in the background – for example, incoming PDF transport orders appear pre-populated directly in your familiar software (such as WinSped, Abacus, or your inbox).
03

How does AI help with the transition to the Swiss FOCBS Passar customs system?

  • Our document AI reads multi-page supplier invoices and packing lists in seconds, verifies mandatory fields, suggests matching customs tariff numbers (Tares), and transfers the structured data cleanly to your customs software.
04

Are our customer rates and route data protected when using AI?

  • 100%. We rely exclusively on shielded Swiss and European enterprise environments compliant with the Swiss FADP, where your business data is never used to train external models.

Artificial Intelligence tailored to your department

We are happy to assist you in consulting on your business processes and within your selected areas of the value chain:

Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports
Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports
Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports
Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports
Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports

Initial consultation 100% free

Bring more calm to your dispatch desk and extract more margin from every kilometer driven.

Book your non-binding discovery call. We will show you exactly where your business can immediately save time and costs with AI – at a transparent fixed price.

Request SME Consulting
AI in Transport & Logistics