AI for Insurance
ENTERPRISE AI FOR INSURANCE

AI for Insurance

Automate claims triage, underwriting, and policy checking with FINMA- and FADP-compliant Enterprise AI – seamlessly integrated with Adcubum Syrius, Guidewire, and SAP for Swiss insurers, health funds, and reinsurers.

YOUR AI ORIENTATION
01FOCUS & APPLICATION AREA

AI means so many things. Which AI do you actually need? What is your specific area of application?

02FROM EXPERIMENT TO ENTERPRISE

We help - from short-term pilot projects and rapid experiments all the way to enterprise solutions.

03DISCOVER THE POSSIBILITIES

Simply streamline daily workflows or transform an entire business unit with autonomous agents? Discover the possibilities with us.

Why wait?

ACT NOW

Why wait?

Rising claims volumes, complex benefits reviews under KVG/UVG/BVG, and strict supervisory standards (FINMA Guidance 08/2024 on AI governance, Swiss ICA/VVG, and Swiss FADP rules for sensitive health data) challenge Swiss insurers. We help your organization embed explainable Enterprise AI directly into core policy and claims platforms such as Adcubum Syrius and Guidewire.

Process Optimization

Efficiency in every step

Automated Claims Processing

Automated Claims Processing

AI accelerates the processing of insurance claims through automatic analysis of documents and images (dark processing).

Precise Risk Assessment (Underwriting)

Precise Risk Assessment (Underwriting)

AI enables granular risk assessment by analyzing diverse internal and external data sources.

Real-Time Fraud Detection

Real-Time Fraud Detection

AI systems analyze damage reports for inconsistencies and atypical patterns to identify potential fraud.

Intelligent Customer Interaction

Intelligent Customer Interaction

AI-based chatbots and virtual assistants handle standard inquiries 24/7.

Digitalization & Custom Software

Integration with Policy Administration, Claims Systems & FINMA/FADP Compliance

For Swiss primary insurers, health insurers (KVG/VVG), accident insurers (UVG), pension funds (BVG), and commercial brokers, we connect AI workflows seamlessly with your core systems.

System & Compliance Ecosystem:Adcubum SyriusGuidewire InsuranceSuiteSAP for InsuranceBSI Customer SuiteFINMA Guidance 08/2024 & Swiss ICA (VVG)KVG / UVG / BVG & Swiss FADP

Intelligent Claims Triage & Straight-Through Processing (Claims AI)

Automated extraction of claim notices, police reports, repair estimates, and medical bills with direct coverage checks against general policy conditions (AVB) in Syrius or Guidewire.

Underwriting & Broker Tender Copilot

AI-driven risk analysis of complex commercial client dossiers, loss runs, and broker slips for faster rating and policy issuance.

Strict Data Separation (KVG / VVG / UVG) & Swiss FADP

Audit-proof processing of sensitive health and personal data on Swiss servers (Swiss Cloud or On-Premise) with full traceability.

Not entirely sure yet?

Simply contact us for a no-obligation initial consultation.

Free Initial Consultation
INSURANCE REGULATION & EVIDENCE

Research and guidance in context

Research can help identify useful applications. It does not replace testing the outcome in your own business.

Guidance 08/24

FINMA mandates clear governance, explainability, and human oversight for AI

In Guidance 08/2024, FINMA stresses that insurers and financial institutions deploying AI in pricing, underwriting, and claims handling must ensure clear accountability, data quality controls, and explainability toward policyholders and regulators.

36 %2025

Occupations with observed AI use in some tasks

The first Anthropic Economic Index (2025) observed Claude use for at least a quarter of tasks in roughly 36% of occupations. This is task coverage, not a measure of worker adoption or a guaranteed time saving.

Industry FAQ

Answers to Key Questions

01

How does AI specifically support Swiss insurers and health funds in claims and benefits processing?

  • In claims and benefits departments, structured policy data meets unstructured documents: emails, contractor quotes, hospital reports, photos, and police protocols. Our AI pipelines classify incoming mail instantly, extract line items, cross-check them against applicable policy terms (AVB), and prepare either straight-through processing for minor claims or a structured decision brief for claims adjusters.
02

Can core insurance systems like Adcubum Syrius, Guidewire, or msg.Insurance be connected?

  • Yes. We design API and middleware workflows that pass extracted claims, benefits, and application data seamlessly into policy and claims platforms such as Adcubum Syrius, Guidewire, or SAP.
03

How do you ensure compliance with FINMA, the Insurance Supervision Act (ISA), and the Swiss FADP?

  • Especially in life, health (KVG/VVG), and accident (UVG) insurance, strict purpose limitation and data separation apply. We deploy isolated Swiss cloud or on-premise architectures with zero data retention, role-based access, and full explainability.
04

Does AI also deliver strong ROI for insurance brokers, general agencies, and pension funds?

  • Absolutely. For brokers and agencies, AI automates coverage and premium comparisons across carriers; for pension funds (BVG), it relieves member advisory regarding buy-ins, early withdrawals, and retirement scenarios.

Artificial Intelligence tailored to your department

We are happy to assist you in consulting on your business processes and within your selected areas of the value chain:

Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports
Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports
Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports
Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports
Sales & Distribution

Sales & Distribution

Boost your conversion rates in sales: We show you how to leverage intelligent lead scoring and deeper customer insights to unlock hidden revenue potential.

Opportunities & Risks

Sales & Distribution

Risks

  • -Complex system and CRM integrations
  • -Poor data quality for forecasting
  • -Acceptance among sales staff
  • -Impersonal customer approach at scale

Opportunities

  • ✓Automated lead scoring models
  • ✓Predictive sales and precise revenue forecasts
  • ✓Personalized sales pitches in real time
  • ✓AI-supported sales call analysis
Marketing

Marketing

Minimize wastage in your marketing budget: We help you deploy hyper-personalized campaigns and dramatically accelerate your content creation using AI.

Opportunities & Risks

Marketing

Risks

  • -Violation of brand guidelines (Brand Safety)
  • -Data protection and compliance violations
  • -Quality and authenticity of generated content
  • -Dependence on AI algorithms

Opportunities

  • ✓Automated content generation
  • ✓Real-time personalization (Segments of One)
  • ✓Predictive analytics for budget allocation
  • ✓Scaling of creative processes
HR & Personnel

HR & Personnel

Relieve your HR department of administrative burdens. We guide you in building AI-supported workflows for faster, more accurate recruiting.

Opportunities & Risks

HR & Personnel

Risks

  • -Bias and discrimination in AI processes
  • -Data protection for sensitive personnel data
  • -Lack of human intuition in recruiting
  • -Resistance to performance tracking

Opportunities

  • ✓Automation of routine administrative tasks
  • ✓AI-supported matching of candidate profiles
  • ✓Prediction of fluctuation rates
  • ✓Personalized training programs
Customer Service & Support

Customer Service & Support

Provide premium 24/7 support without increasing headcount: We assist you in implementing smart, empathetic conversational AI assistants.

Opportunities & Risks

Customer Service & Support

Risks

  • -Frustration due to inaccurate chatbot answers
  • -Loss of human empathy
  • -Challenges with complex inquiries
  • -Data protection in customer communication

Opportunities

  • ✓Intelligent ticket categorization
  • ✓24/7 support via conversational AI
  • ✓Automated answering of standard questions
  • ✓Sentiment analysis to detect customer mood
Finance & Controlling

Finance & Controlling

Optimize your liquidity and cash flow forecasting. We support you in eliminating manual data entry and establishing precise real-time financial reporting.

Opportunities & Risks

Finance & Controlling

Risks

  • -Security vulnerabilities in automation
  • -Wrong decisions due to false assumptions
  • -Transparency of AI decisions (Black Box)
  • -Regulatory compliance requirements

Opportunities

  • ✓Automated invoice processing
  • ✓Precise cash flow and revenue forecasts
  • ✓Intelligent anomaly and fraud detection
  • ✓Real-time dashboards and automated reports

Ready for the next step?

We are happy to support you in analyzing and optimizing your business processes in the areas of your choice.

Learn more
AI for Insurance